Lean Thinking : Banish Waste and Create Wealth in Your Corporation,
Revised and Updated
by James P. Womack, Daniel T. Jones, James Womack, Daniel Jones
In the revised and updated edition of Lean Thinking: Banish Waste and
Create Wealth in Your Corporation, authors James P. Womack and Daniel T.
Jones provide a thoughtful expansion upon their value-based business system
based on the Toyota model. Along the way they update their action plan
in light of new research and the increasing globalization of manufacturing,
and they revisit some of their key case studies (most of which still derive,
however, from the automotive, aerospace, and other manufacturing industries).
The core of the lean model remains the same in the new edition. All
businesses must define the "value" that they produce as the product that
best suits customer needs. The leaders must then identify and clarify the
"value stream," the nexus of actions to bring the product through problems
solving, information management, and physical transformation tasks. Next,
"lean enterprise" lines up suppliers with this value stream. "Flow" traces
the product across departments. "Pull" then activates the flow as the business
re-orients towards the pull of the customer's needs. Finally, with the
company reengineered towards its core value in a flow process, the business
re-orients towards "perfection," rooting out all the remaining muda (Japanese
for "waste") in the system.
Despite the authors' claims to "actionable principles for creating lasting
value in any business during any business conditions," the lean model is
not demonstrated with broad applications in the service or retail industries.
But those manager's whose needs resonate with those described in the Lean
Thinking case studies will find a host of practical guidelines for streamlining
their processes and achieving manufacturing efficiencies. --Patrick O'Kelley
Product Description:
Expanded, updated, and more relevant than ever, this bestselling business
classic by two internationally renowned management analysts describes a
business system for the twenty-first century that supersedes the mass production
system of Ford, the financial control system of Sloan, and the strategic
system of Welch and GE. It is based on the Toyota (lean) model, which combines
operational excellence with value-based strategies to produce steady growth
through a wide range of economic conditions.
In contrast with the crash-and-burn performance of companies trumpeted
by business gurus in the 1990s, the firms profiled in Lean Thinking --
from tiny Lantech to midsized Wiremold to niche producer Porsche to gigantic
Pratt & Whitney -- have kept on keeping on, largely unnoticed, along
a steady upward path through the market turbulence and crushed dreams of
the early twenty-first century. Meanwhile, the leader in lean thinking
-- Toyota -- has set its sights on leadership of the global motor vehicle
industry in this decade.
Instead of constantly reinventing business models, lean thinkers go
back to basics by asking what the customer really perceives as value. (It's
often not at all what existing organizations and assets would suggest.)
The next step is to line up value-creating activities for a specific product
along a value stream while eliminating activities (usually the majority)
that don't add value. Then the lean thinker creates a flow condition in
which the design and the product advance smoothly and rapidly at the pull
of the customer (rather than the push of the producer). Finally, as flow
and pull are implemented, the lean thinker speeds up the cycle of improvement
in pursuit of perfection. The first part of this book describes each of
these concepts and makes them come alive with striking examples.
Lean Thinking clearly demonstrates that these simple ideas can breathe
new life into any company in any industry in any country. But most managers
need guidance on how to make the lean leap in their firm. Part II provides
a step-by-step action plan, based on in-depth studies of more than fifty
lean companies in a wide range of industries across the world.
Even those readers who believe they have embraced lean thinking will
discover in Part III that another dramatic leap is possible by creating
an extended lean enterprise for each of their product families that tightly
links value-creating activities from raw materials to customer.
In Part IV, an epilogue to the original edition, the story of lean thinking
is brought up-to-date with an enhanced action plan based on the experiences
of a range of lean firms since the original publication of Lean Thinking.
Lean Thinking does not provide a new management "program" for the one-minute
manager. Instead, it offers a new method of thinking, of being, and, above
all, of doing for the serious long-term manager -- a method that is changing
the world.
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